Delivery & Pick Up Instructions
Please READ instructions for delivery and pick up.
We strongly recommend to utilize Car/Sedan for pick up as to not mess up the contents/arrangement of your graze box. It is unavoidable that some contents may move during transport especially if delivered by a motorcycle. Booking motorcycle pick up is still accepted (for smaller items), and kindly be advised of risks when this option is utilized.
Shipping or Delivery fee is not included. Please be advised as we are working on a limited number of staff, the team cannot guarantee that we can always assist in booking 3rd party delivery services. If there are any changes with the Shipping address, please inform us ahead of time and not on the day of pick up/delivery.
For 3rd party Courier (LALAMOVE/MR. SPEEDY/HAPPY MOVE/TOKTOK):
The Client is responsible for booking 3rd party delivery service/courier. ALWAYS MAKE SURE TO BOOK A RIDER THAT HAS AN INSULATED BOX.
We will not be held responsible if the Rider/Driver mishandles your items/orders (ex. Improper storage - no insulated box used, Reckless driving, etc.).
For small orders or quantity, mostly Lalamove/Happy Move/Mr. Speedy can handle the delivery. For Big grazing boxes and bulk orders, LALAMOVE (MPV-Sedan) or TRANSPORTIFY should be utilized.
Send us a message to check with the team on what delivery method can be used for your order/s. Kindly send us a message before booking (at least 30 minutes before booking), so we can arrange your orders accordingly.
INSTRUCTIONS WHEN BOOKING:
PLEASE TYPE -- > GRAZED PH as the PIN LOCATION
Provide ORDER or INVOICE NUMBER TO YOUR BOOKED DRIVER
Always make sure to confirm wih your booked driver that they have an insulated bag to properly store your orders/items and that it will fit properly. (Our graze boxes will fit into Lalamove's & Mr. Speedy's bag except our La Fiesta Box).
Contact person - Jing
Contact Number - 09396425148
Complete Address - #3 Kaimito St., Cainta Green Park Village (Provide this address for driver's reference.)
FOR SELF PICK-UP:
WAZE PIN is GRAZED PH Complete Address - #3 Kaimito St., Cainta Green Park Village
Please send us a message or call us at 0939-642-5148 once you are at the pick up location.
As a safety precaution, no need to get out of your vehicle. We will bring your orders to you. We ask for your patience if it may take some time for us to bring your orders to you as there may be multiple pickups during that time.
**Please do not forget to tick the box for 'Insulated Box/Bag/Lalabag/Motobox' (Lalamove/Mr. Speedy/Happy Move) as not all riders would have an insulated box attached to their bikes, and for other delivery service providers, please make sure that they have one to carry your items.
Kindly track driver. If driver needs to park in an office building and if there's a corresponding parking fee, Driver may ask you to pay for their parking fee as this is not included in the base fare.
Holiday Surcharge may apply. (Depending on Delivery Service/App used).